As you may or may not know, my primary interests in SQL Server tends to revolve around performance tuning and troubleshooting. Working for a software solution provider it's become painfully obvious over the years that our clients either
- Don't have the correct IT resources to maintain and troubleshoot their environment
- ...Or if they do, they aren't willing to troubleshoot / tune / identify problems that could possibly be written off as a "vendor database problem"
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